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Hello, I'm Laura

My journey began with a degree in Psychology from the University of Toronto, followed by an M.A. in the Social Sciences at the University of Chicago—both driven by a fascination with what shapes human thought and behavior. With a deep curiosity about how people think, feel, and make decisions—and a drive to turn those insights into innovation—UX became the natural intersection of my passions. It’s where research meets design, and where logic and creativity work side by side to shape meaningful experiences.

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A Beginning That Felt Like Coming Home

During my undergraduate years at the University of Toronto, I excelled academically and assumed I’d follow the familiar path into research and academia—just like my peers, just as my professors encouraged. But even in success, a quiet question lingered: Is this really it? I loved studying how people think and behave, but I craved creativity and connection with the world beyond laboratories.

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One summer afternoon on campus, I stumbled into a guest series on UX research—and something clicked. It felt like the perfect intersection of everything I loved: psychology, human behavior, design, and data. When I designed my first UX research project, I knew I’d found what I was looking for. My knowledge of cognitive psychology helped me understand how users navigate interfaces, while my background in social psychology allowed me to recognize how context, culture, and emotion shape user behavior. Though it was a pivot, I embraced the leap with clarity and excitement.

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The deeper I go, the more I realize why UX feels like home. At its core, it’s about connection—seeing people clearly, designing for their needs, and making life a little easier, a little better. I’ve often thought, “This could’ve been designed better for me.” Now, I get to be the one who makes it better.

 

This is how I fell in love with UX—and why I continue to grow with it. In a world that never stops evolving, I bring curiosity, adaptability, and a deep commitment to thoughtful, human-centered design. As users grow, I grow with them—and I’m excited to keep creating experiences that truly resonate—with users, with purpose, and with people.

Contact

I'm always looking for new and exciting opportunities. Let's connect.

US: (+1) 872-326-6502 

 by Laura Chen

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